SHOP UPDATE: Orders placed the week of June 26th will ship the week of July 3rd
SHOP UPDATE: Orders placed the week of June 26th will ship the week of July 3rd

Shipping and Returns

SHIPPING: 

Domestic orders are shipped via USPS First Class or USPS Priority Mail. 

We do ship internationally, but we cannot guarantee delivery times.

Unless otherwise noted, orders ship in 2 to 5 business days. Orders with more than 12 items may take up to 5 business days.

Have questions about your order? Please email us at emily@texturedesignco.com.

RETURNS:

Texture Design Co. accepts the return of new and unused items for up to 30 days after receipt. All returns must have original packaging. We cannot accept returns on sale items or any personalized items. 
To begin the return process, send an email to emily@texturedesignco.com and include the order # and reason for returning.

Please mail return items to: 
Texture Design Co. Returns
4803 Churchill Road
Charleston, SC 29405

Include a copy of your receipt in the package.

You are responsible for return shipping costs. 

When your refund is approved, a credit will be applied to your credit card or original method of payment within 3-5 days. Original shipping costs are non-refundable.

Due to our fast-moving stock, we cannot process exchanges at this time.
Any questions? Please email us at emily@texturedesignco.com

DAMAGES

We take great care to make sure everything arrives to you safely. If for some reason your order arrives damaged, please email us within 14 days of delivery at emily@texturedesignco.com