Texture Design Co. accepts the return of new and unused items for up to 30 days after receipt. All returns must have original packaging. We cannot accept returns on sale items or any personalized items.
To begin the return process, send an email to firstname.lastname@example.org and include the order # and reason for returning.
Please mail return items to: Texture Design Co. Returns 4803 Churchill Road Charleston, SC 29405
Include a copy of your receipt in the package.
You are responsible for return shipping costs.
When your refund is approved, a credit will be applied to your credit card or original method of payment within 3-5 days. Original shipping costs are non-refundable.
Due to our fast-moving stock, we cannot process exchanges at this time.